Universal Educational Inclusion

Digital Accessibility Statement

Encore SMS is committed to ensuring full digital inclusion for all educators, parents, and students. We actively engineer our cloud portals, mobile PWA, and marketing channels to conform with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standard.

Standard: WCAG 2.1 Level AASection 508 & EN 301 549 Certified100% Screen-Reader Optimized

1.The Four Pillars of WCAG 2.1 AA Applied

Every component, form, and data visualization across Encore SMS is developed in strict alignment with the W3C POUR principles:

1. Perceivable

Strict contrast ratios (≥ 4.5:1 for body copy; ≥ 3:1 for large typography). Pure color card surfaces without glare. Alternative text for all icons and graphs.

2. Operable

Complete keyboard accessibility: intuitive tab focus rings, keyboard triggers for modals and dropdowns, and instantaneous Escape key dismissals.

3. Understandable

Clear, unambiguous form field labeling, high-contrast inline error notifications, predictable navigation models, and real-time English/French language toggles.

4. Robust

Valid semantic HTML5 hierarchy with ARIA 1.2 landmark semantics ensuring predictable interpretation across screen readers (NVDA, JAWS, VoiceOver, TalkBack).

2.Glare-Free Pure Color Design System Standard

Unlike legacy school ERPs that utilize high-contrast glossy white gradients or simulated glare sheens, Encore SMS adheres to its signature pure color standard: velvety, matte, deeply saturated stat cards with circular frosted icon badges that prevent eye fatigue during lengthy grading or bursary sessions.

  • Zero Simulated Light Sheen: Glare-free matte surfaces ensure high legibility in brightly lit classrooms or sunlight-exposed gate booths.
  • Circular Frosted Icon Badges: Standardized 42px circular badges with 1.5px frosted borders anchor visual hierarchy for users with cognitive or visual distinctions.
  • Slate-50 Canvas Harmony: Soft off-white canvas backgrounds reduce photophobia discomfort compared to pure blinding #FFFFFF backdrops.

3.Tested Assistive Technologies

Encore SMS undergoes regular regression verification against modern assistive technologies:

Apple VoiceOver (iOS 17+ / macOS 14+)✓ Verified & Compatible
Google TalkBack (Android 14+)✓ Verified & Compatible
NVDA (NonVisual Desktop Access) on Windows✓ Verified & Compatible
JAWS (Job Access With Speech)✓ Verified & Compatible

4.Feedback & Accessibility Support

If you experience any accessibility barrier, suboptimal contrast, or screen-reader difficulty anywhere across Encore SMS, please notify our accessibility coordinator. We treat all accessibility issues as priority defects with an expedited 48-hour engineering review SLA.

Accessibility Coordination Office
Email: accessibility@encore-sms.com
Contact Team